Talk to the audit team
We read every email. One inbox, three jobs: tip-offs about a casino that's quietly stopped paying out, corrections to anything we've got wrong, and partnership enquiries.
Email is the fastest way
Write to hello@thedetailingghost.co.nz. You'll hear back within two working days. Player tip-offs about cashier issues or KYC stalls jump the queue. A single reader email has been enough to add a casino to this list, and enough to remove one.
A casino isn't paying out?
Tell us the casino, the deposit method you used, and the date you asked for your money back. We'll re-run the full test cycle on that operator within a fortnight. Your name stays out of the published audit.
Spotted something wrong?
If a wagering number, bonus code, or licence claim on this site is out of date, point us to the page. We update it and log the change in a corrections note in the footer.
Want to be reviewed?
You can submit your casino for audit. Paid placement isn't on the table. Pass the six-step audit and you make the list. Fail it and you don't. That's the whole arrangement.
Quotes and commentary
Mason Hartley gives commentary to journalists on NZ online gambling regulation. Email with your deadline and outlet and we'll come back quickly.